GETTING STARTED
Getting started with a B2B booking portal: your first 30 days
Published October 27, 2026
In your first 30 days on a B2B booking portal, focus on four things: complete your setup, learn the search, set a pricing policy and start with a few simple bookings. A planned start is faster than learning while serving a live client.
In week one, complete your partner application and receive your login. Make sure your business details are accurate, because the portal and the team use them for invoices and confirmations. Add the staff who will search and book, and agree who handles payments and who handles amendments.
In week two, learn the search. Run test searches for the destinations you sell most, change dates and room combinations, and compare the results with what you know about those hotels. Learn how cancellation deadlines and fees are shown, because you will explain them to clients.
In week three, fix your pricing policy. Decide your markup or fixed margin, how you handle taxes and fees payable at the hotel, and how you present quotes. Write it down so every member of your team prices the same way.
In week four, take your first real bookings, starting with simple ones such as one hotel and one transfer. Review each booking confirmation carefully, note anything that confused you, and ask the support team early rather than late. If you are not yet a partner, you can start with the partner application on our website.